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ProductsMarketingThrive

OrbitlyThrive

Run points, tiers and referral rewards for your store. Customers earn on every order, spend on rewards you choose, and you see which ones keep coming back.

Pricing coming soon. No card needed to try it.

Take the tour

Members, ways to earn, tiers, rewards and referrals, plus what your shoppers see in the store.

Automatic points

Points are added when an order is paid, at the member's tier rate. A refund takes back its share. Counter sales and orders from other systems count too, and sending the same order twice never earns twice.

  • Online store orders and counter sales earn points automatically
  • Tier multiplier applied to every order
  • Refunds reverse the same share of points
  • Orders from other systems through an API key, safe to repeat
Reports

See what the programme actually earns you

Compare what members spend against everyone else, watch points issued, redeemed and outstanding, and spot your best customers.

  • Member and guest average order side by side
  • Points issued, redeemed, expired and outstanding
  • Top members by lifetime points
Reviews

Reward the reviews that help other shoppers

Members send reviews and testimonials from their panel. You read each one, approve it and the points land straight away.

  • Approve or decline each one
  • Points only after approval
  • Star ratings and product on every entry
Connect

Hook it into the rest of your stack

Send events to your own systems as they happen, and record purchases from outside your store through the API.

  • Five events: joins, points, tiers, redemptions
  • Signed deliveries with a log and one-click resend
  • API keys you can revoke

Online store

Earn on every order

A paid order turns into points at the shopper's tier rate, with no coupon codes to keep track of.

See ways to earn
Counter and online

One balance everywhere

Counter sales count towards the same points as web orders, so regulars are rewarded in the shop too.

See purchases
Referrals

Let happy customers bring friends

Each member gets a code. When a friend orders, and the waiting period is over, both are rewarded.

See referrals
Retention

Know who keeps coming back

Compare member and guest spending and see points issued against redeemed.

See reports

Shared account and customer record across Orbitly, plus the tools you already use.

  • Shopify
  • Razorpay
  • WhatsApp
  • MailChimp
  • Gmail
  • Zapier
  • Stripe
  • Google Sheets

Get started with Thrive

Per user, billed yearly. Upgrade in place when you need more, and bundle every app with Orbitly One.

Coming soon

Browse the Help Center
How do customers earn points?

From tasks you control: joining, placing an order (points per rupee, before shipping, times the tier multiplier), reviewing a product, referring a friend, birthdays, anniversaries, plus follow and custom tasks you add.

Do counter sales and orders from other systems count?

Yes. Orders and counter sales from Orbitly earn points automatically, and orders from anywhere else can be sent through an API key. An order sent twice earns once.

Do points expire?

You choose. Points can stay for ever or expire after a number of days you set, and expiry never lowers a member's tier.

How do tiers work?

Each tier has a points threshold, a multiplier and a perk description. Members move up when their points reach the level, based on lifetime points or a rolling period of up to 60 months. Refunds can lower a tier.

How do referral rewards work?

A member's code brings in a friend. After the friend's first order and a waiting period you set, both earn points. The waiting period is part of your programme settings.

What can I do with the data?

Export members as CSV, receive webhook events for joins, points, tiers and redemptions, and anonymise a member who asks to be forgotten.

Set it up in minutes. Add the rest of Orbitly whenever you are ready.

  • No card needed
  • Many apps have a free plan
  • One account for every app