OrbitlyLensStart a live video session from a link on any phone. The customer points the camera, you draw on their view, and the pictures stay with the ticket.
Pricing coming soon. No card needed to try it.
Take requests, schedule sessions, guide people step by step and keep the evidence.
Draw on the customer's live camera or freeze a frame to mark it up. Seven tools, numbered markers and text labels, all drawn in the same place on both screens.
Customers open the link in their phone's browser and allow the camera. Lens tells them plainly what their browser can and cannot do, so nothing surprises them.
Open a session from a Desk ticket or a Field Service work order. When it ends, the summary and snapshots go back onto the record.
Decide whether sessions can be recorded, how long they are kept and what happens when storage fills up. Brand the invites as your own.
Shared account and customer record across Orbitly, plus the tools you already use.
Per user, billed yearly. Upgrade in place when you need more, and bundle every app with Orbitly One.
No. They open a link or type a nine-digit code in their phone's browser and allow the camera. Chrome, Safari and Edge on a phone work best.
Drawings follow the phone as it turns. A web page cannot track how far the phone has moved, so anchoring in the room itself needs a native app. Marks on a frozen frame stay put.
A pointer, pen, arrow, box, circle, numbered marker and text, in colours you pick.
Yes. Snapshots and recordings are saved to the session, and you choose whether recording is optional or automatic and what happens when storage fills up.
Yes. Schedule a time and the customer receives an invite with a join link, plus reminders for both of you. Invites use templates you can edit.
Yes. Start from a Desk ticket or a Field Service work order, and the summary and snapshots go back on the record. Jira and Zendesk tickets can start sessions too.
Set it up in minutes. Add the rest of Orbitly whenever you are ready.
Ravi S.
Meera I.
Dev N.
