Import contacts

You can bring in an audience from a spreadsheet saved as CSV, or add people one by one.

Import a CSV

1. Open Contacts and choose Import Contacts. On Lists and Home the same button is there.
2. Choose your file, or paste the rows into Or paste CSV.
3. Under Add to list (optional), pick a list so everyone you import joins it.
4. Choose Import.

The file needs an email column. Columns for first name, last name, company and tags are used when they are there. The box shows an example header: email,first_name,company.

When it finishes you see how many were added, updated and skipped, and the first few row problems with the reason.

Add one contact

Choose Add contact, enter the email and any other details, and choose Add. Tags are comma separated.

Find and tidy your contacts

The tabs on Contacts group people by what Campaigns can do with them:

• Reachable Contacts can receive email.
• All Contacts is everyone.
• Suppressed Contacts reported a message as spam.
• Excluded Contacts unsubscribed.
• Invalid Contacts bounced.

Use the list menu at the top to look at one list. Tick contacts to see bulk actions: Add to list, Remove from list, Add tag, Remove tag, Unsubscribe and Delete. Deleting cannot be undone.

Next, create a list and share its signup page or create a segment.