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Help Center / Account and billing

Start a free trial

Paid apps start with a 14-day trial and no card. Free apps stay free.

Every paid Orbitly app starts with a 14-day trial. You do not enter a card to begin.

How a trial starts

  • When you sign up. If you came from an app's page, that app is switched on for you with a trial.
  • In the setup. Apps you choose in step 2 of Set up your organisation start their trial right away.
  • Later. Open the admin console, go to Apps and subscriptions and use Start 14-day trial on the app's card. Free apps have a Turn on button instead.

Each app has one trial per organisation. Starting it again does nothing; it shows the days that are left.

See how many days are left

  • On your Apps launcher, the app shows "Trial: 14 days left".
  • In the admin console, a banner above Apps and subscriptions lists every app on trial and the days left, and each card shows the day the trial ends.
Apps and subscriptions in the admin console
Apps and subscriptions in the admin console

When the trial ends

You need a subscription to keep using the app. Your data is kept. See Subscribe to an app.

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